There are many government and community support organisations that provide targeted support for students, families and school personnel across NSW.
Their inclusion on this page should not be taken as endorsement of the organisation and the services and products they provide.
Child Protection Helpline
13 2111 (NSW)
If you are calling from an international number call: +61 2 9765 5117. The Helpline is open 24 hours a day, 7 days a week
The Child Protection Helpline is a twenty-four hours a day, seven days a week, statewide call centre staffed by professionally qualified caseworkers to receive and screen all reports about suspected abuse or neglect of a child or young person or those at risk of harm from abuse or neglect.
1800 152 152
If home is not safe and you have no place to stay, ring Link2home on 1800 152 152. This service is available 24/7 every day of the year, and can help you with up to 2 nights' accommodation, as well as refer you to other services you may need around NSW.
Domestic Violence Line
Free call 1800 656 463
Translating and Interpreting Services: 13 14 50
TTY 1800 67 14 42
The Domestic Violence Line is open 24 hours a day, 7 days a week
The Domestic Violence Line is a NSW statewide telephone crisis counselling and referral service for women and persons who identify as female.
NSW Elder Abuse Helpline
1800 628 221
Disaster Welfare Services
1800 018 444
000 (Triple zero)
1800 551 800
13 11 14
Victims Access Line (VAL)
The Victims Access Line or VAL is the single entry point for victims of crime in NSW to access services.
Victims Access Line: 1800 633 063
Aboriginal Contact Line: 1800 019 123
Business hours: 8am to 6pm, Monday to Friday (excluding public holidays).
E-Health and phone support services
1800 55 1800
The Kids Helpline is a 24/7 confidential support and counselling service specifically for young people aged 5 to 25 years. Kids can contact the service about a wide range of issues, from everyday issues such as family, friends or schoo,l to more serious issues such as abuse, mental illness, drug and alcoholuse, homelessness and suicide. Counselling can be provided online, via email or over the telephone.
Youth Beyond Blue
1300 224 636
If you are a young person who would like help managing your anxiety, The BRAVE Program is a free interactive, online program you should check out.
So you’ve got a friend who you’re worried about. Knowing how to talk to them about it can be the hard part. The Check-in app helps you plan your conversation so you know how you’re going to go about it.
Our forums are a place where you can share your experience of dealing with tough times, help others work out the hard stuff and learn ways to get better.
eheadspace offers online and telephone mental health support to young people aged 12-25 years and their families or friends. Young people may contact eheadspace if they need advice, are worried about their mental health or are feeling isolated or alone. eheadspace is not a crisis service. eheadspace email, web chat and phone support provides flexible ways for young people who don't have a headspace centre nearby or don't feel ready to visit a centre, to get the help they need.
13 11 14
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline's confidential crisis support service. Trained volunteers are available 24/7 to listen and provide support and referrals.
Beyond Blue Support Services
1300 22 4636
1800 737 732
This service provideds 24/7 sexual assault, family and domestic violence counselling by qualified, experienced counsellors. This service is for anyone who has experienced, or at risk of physical or sexual violence, as well as those concerned about someone else.
1800 858 858
Gambling Help is a telephone and online support service for people affected by problem gambling. The sevice is available 24/7 and provided by experienced professional counsellors.
1300 789 978
Mensline Australia is a 24/7 telephone and online support, information and referral service for men with family and relationship concerns. The service is staffed by professional counsellors, experienced in men's issues.
Further government and community support organisations that provide targeted support for students, families and school personnel across NSW, please go to the following links: